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TOPIC: Unable to access ticket page - error

Unable to access ticket page - error 4 years 1 month ago #28466

  • Richard Bergeron
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After booking an event, I get this error message when clicking on "Ticket" :

Fatal error: Call to undefined method JDocumentRaw::addCustomTag() in /home/mydomain/public_html/plugins/content/rapid1pixelout/rapid1pixelout.php on line 276

Thanks for your help

Unable to access ticket page - error 4 years 1 month ago #28468

  • Yves Hoppe
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Hi Richard,

seems your custom plugin rapid1pixelout is causing a fatal error. Just disable it in Extensions -> Plugins and contact the developer.

Yves
The following user(s) said Thank You: Richard Bergeron
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