×

Notice

The forum is in read only mode.
Welcome, Guest
Username: Password: Remember me
Forgot your password? Forgot your username? Create an account
Forum
Matukio
Choose a category
Bug report
Unable to access ticket page - error
  • Page:
  • 1

TOPIC: Unable to access ticket page - error

Unable to access ticket page - error 10 years 1 month ago #28466

  • Richard Bergeron
  • Richard Bergeron's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
After booking an event, I get this error message when clicking on "Ticket" :

Fatal error: Call to undefined method JDocumentRaw::addCustomTag() in /home/mydomain/public_html/plugins/content/rapid1pixelout/rapid1pixelout.php on line 276

Thanks for your help

Unable to access ticket page - error 10 years 1 month ago #28468

  • Yves Hoppe
  • Yves Hoppe's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 3519
  • Karma: 71
  • Thank you received: 556
Hi Richard,

seems your custom plugin rapid1pixelout is causing a fatal error. Just disable it in Extensions -> Plugins and contact the developer.

Yves
The following user(s) said Thank You: Richard Bergeron
  • Page:
  • 1
Forum
Matukio
Choose a category
Bug report
Unable to access ticket page - error
Time to create page: 0.107 seconds