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TOPIC: Mails still sent to cancelled bookings

Mails still sent to cancelled bookings 10 years 1 month ago #28075

  • Lydia Borgers
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Hi!

Had the problem some times ago - mails to the participants were sent to cancelled bookings too.
Seems the problem is still there. Had several questions of customers whose bookings were definitely cancelled before sending the mail via contact function in the frontend.
I am using the latest version of Matukio
Thanks.

Mails still sent to cancelled bookings 10 years 1 month ago #28087

  • Yves Hoppe
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Hi Lydia,

hmm weird - we definitely have a status check in there (It's just sent to pending, active and waitlinglist bookings). And i am pretty sure that we had it already in Matukio 4.5.2 or at least in the last version.

Going to check again in the current revision.

Kind regards,

Yves

Mails still sent to cancelled bookings 10 years 1 month ago #28150

  • Lydia Borgers
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Thanks - would still be nice if there was a possibility to choose to which users the mails are sent. There are lots of people who think their booking now has turned to "active". A participant beeing on waitinglist used to travel 170 km to get the information that this event had been cancelled some hours before by calling the participants by mobilephone - he got no call because nobody knew tha he got this mail ...
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