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TOPIC: No data after changing to new booking form

No data after changing to new booking form 10 years 4 months ago #27180

  • Lydia Borgers
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I just changed the option "use old booking form" to "no" because I want to leave the old form but now there are no more booking details shown in the booking overview.
In the sql-database there are all booking details still available but not in the backend nor in the frontend detail page...
Did the fieldnames change? ist there a possibility to migrate the "old" bookings to the new booking form?

Thanks!

No data after changing to new booking form 10 years 4 months ago #27181

  • Yves Hoppe
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Hi Lydia,

which event specific booking fields did you have? The fields data should be still there (except you removed them from the events) - and name and email should show up in the bookings overview. But the details won't be in the new booking fields (because the data is stored in a different way and because they are dynamic we can't map from the old to the new ones).

Yves

No data after changing to new booking form 10 years 4 months ago #27189

  • Lydia Borgers
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The only fields that are shown are name and email - all other data as phone, mobile, adress and all custom fields are only to be reached in the sql-file...
We allready have bookings for events in december - so it's bad not to have the required fields...

No data after changing to new booking form 10 years 4 months ago #27190

  • Yves Hoppe
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Hi Lydia,

the old custom fields are stored in an different way, as long as you don't delete them from the event (additional fields) they are still shown, else there is no (automatic) way to migrate them to the new booking fields (how should Matukio know how to map an custom field to a new booking field?)

Yves
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