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TOPIC: Coupon booking after update impossible

Coupon booking after update impossible 10 years 4 months ago #27006

  • Lydia Borgers
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After updating to Matukio 4.2.4 i get this error when using a coupon code (frontend AND backend AND when editing a booking):
Joomla!
500 - Es ist ein Fehler aufgetreten
Coupon code not found!


Any idea?

Coupon booking after update impossible 10 years 4 months ago #27007

  • Yves Hoppe
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Hmm this error normally shows up when an coupon code is not found / not valid. Did the JavaScript validation in the frontend say that the code is valid? Did the coupon value subtracted from the fees? (Take a look at the third page).

Yves

Coupon booking after update impossible 10 years 4 months ago #27008

  • Lydia Borgers
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It s some strange - the coupon is active and when i used it for testing it worked ( it s a coupon without limit).
But when used by the original user or when editing a booking in the backend the error occours...

Coupon booking after update impossible 10 years 4 months ago #27009

  • Yves Hoppe
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Hmm wired, does the coupon code has an start and / or ending date?

Coupon booking after update impossible 10 years 4 months ago #27010

  • Lydia Borgers
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only a start date - but the code worked several times before the update

Coupon booking after update impossible 10 years 4 months ago #27011

  • Yves Hoppe
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Hmm not sure.. did not change anything in the coupon system. Can you try removing (set it to 0000-00-00) the coupon start date?

Yves

Coupon booking after update impossible 10 years 4 months ago #27012

  • Lydia Borgers
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edit: the error occours also when I use any other code

Coupon booking after update impossible 10 years 4 months ago #27013

  • Yves Hoppe
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Hmm going to investigate.. in the backend there should be no coupon validation (only apply if any)

Yves
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