TOPIC: V2.1 - Cancel reservation button - Both Templates

When a user books an event, afterwards the cancel event button is shown on the page. However, when the user navigates away from the event and then returns to the previously booked event, the cancel event button does not show. It does say in the details that the event has already been booked.

So, in other words, users are not able to cancel their reservations after they have navigated away from the page. Allow cancellations is set to 1 day before the start of the event. The events I tested this on are in the future.

Joomla 2.5.6
Matukio 2.1.0

Fixed this in 2.1.1.

Best regards,

Yves

I just installed version 2.1.1 on my live site and my test site. Cleared the cached, but still the cancel booking button will not show up.

The cancel reservation button now only shows up for registered Joomla Users. It was causing to much trouble with non-registered users

With 2.2.0 this going to be changed again (a little) - in every event registration mail will be a unique link, where everybody will be able to cancel their booking.

Yves

My site only has registered users using Matukio, but still the cancel button does not show up.

Hmm strange, for me it shows up. Which Browser are you using?

Should look like this (the one with the red cross):

www.webpagescreenshot.info/img/747767-921201270458PM

(only in your language)

Best regards,

Yves

Hi Yves,

Yes that button does not up, only when I just booked an event it shows up. Browsing away from the event and returning makes it disappear (modern and old template).

I tried this on several computers with IE, FF and Chrome. On none of the computers and browsers did the cancel button show up. And I know that for my users it does not show up either looking at the steady stream of e-mail I get about this issue.

Hmm for me it always shows up (you have to go to my bookings and then select the event).

Yves

On the demo site it is also working fine. Strange

That might be the issue, because in Seminar you did not have to go specifically to the "My Bookings" tab in order to see the cancel booking button.
In Seminar you could just select the event you booked for in the 'Eventslist' and it would show that you booked it and the cancel booking button would show up.

Hmm, we moved it from the "normal" event to the my bookings tab, because of the two templates (modern and default).

If you want to show it also in the "normal" event view, you could change the line 234 in the components/com_matukio/views/event/tmpl/default.php, deleting the art==1 condition, then it would be shown also in the "normal" event display.

Yves

// Edit:

if ($this->art == 1 AND strtotime($this->event->booked) - time() >= (MatukioHelperSettings::getSettings('booking_stornotage', 1)
* 24 * 60 * 60) AND $bezahlt == 0
)

to

if (strtotime($this->event->booked) - time() >= (MatukioHelperSettings::getSettings('booking_stornotage', 1)
* 24 * 60 * 60) AND $bezahlt == 0
)

Perhaps with an template override. Not an ideal solution, i know..

Now the button shows up! Thanks!
Maybe an idea to make this a setting in the back end?

Aye, thought about this too and added it to my todo list. Will perhaps already come with 2.2.0

Yves

Hi,

I did the change in default.php but the button doesn't appear. I changed it to:

if (strtotime($this->event->booked) - time() >= (MatukioHelperSettings::getSettings('booking_stornotage', 1)
* 24 * 60 * 60) AND $bezahlt == 0
)

Do you have another solution ?

PS: I only use the "normal" way as the "modern" gives me a form to fill in that I can't remove/avoid as the user is already authenticated in joomla.