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Generate a credit or refund out of the system?
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TOPIC: Generate a credit or refund out of the system?

Generate a credit or refund out of the system? 9 years 5 days ago #33664

  • Daniela Meinl
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Hello everyone,
our clients pay via paypal. This process is already implemented in the system. But is it possible to generate a credit or a refund for a client out of the system?
If "yes" how do I go about this?

Cheers!

Generate a credit or refund out of the system? 9 years 2 days ago #33690

  • Yves Hoppe
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Hi Daniela,

answered that already on the other post, but for all other.

No, this is currently not possible. You have to got the payment provider page (in this case paypal), initiate a refund and cancel the booking in Matukio.

Cheers,
Yves
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