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TOPIC: Image in Ticket Template

Image in Ticket Template 6 years 7 months ago #33431

  • Dexter Bayack
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How can I insert our logo into the ticket template? Although I see it in the backend, it's not showing on the actual ticket.

Thanks.

Image in Ticket Template 6 years 7 months ago #33435

  • Yves Hoppe
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Can you post the accoding html markup? (From the editor) Normally images are fine in tcpdf. And try using the absolute path ( yourdomain.com/images/ instead of images/)

Cheers,
Yves

Image in Ticket Template 6 years 7 months ago #33441

  • Dexter Bayack
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Yves Hoppe wrote: Can you post the accoding html markup? (From the editor) Normally images are fine in tcpdf. And try using the absolute path ( yourdomain.com/images/ instead of images/)

Cheers,
Yves


I tried the absolute path but it still converts it back. Here is the markup:
<div style="text-align: center;"><img src="images/TVM_5_houston_corrected-01.png" alt="Thatvideomag" width="100" height="75" /></div>

Image in Ticket Template 6 years 7 months ago #33442

  • Yves Hoppe
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When it converts back than TinyMCE is set to do so. Check the plugin settings of the editor and set URLs to -> absolute <- instead of relative.

Cheers,
Yves

Image in Ticket Template 6 years 7 months ago #33443

  • Dexter Bayack
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I'm using JCE Editor and it does not seem possible from their response www.joomlacontenteditor.net/support/foru...eabsolute-paths-help

Image in Ticket Template 6 years 7 months ago #33444

  • Yves Hoppe
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Hi Dexter,

hmm i fear we can't do anything from our side (Manipulating the editor input is probably not a good idea).. You can change the editor, at least when editing the ticket template ;-) Or you can always use absolute URLs like they stated..

Kind regards,
Yves
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