TOPIC: What does this mean? Manage comments, some kind of error. Pleas help

Hey Natasja,
You should not worry about the rendered comments message...

Can you give me a link to your site, preferably with admin access so that I can check the problem with posting a new comment.
Thank you in advance,
Daniel

Dear Daniel,

Thank you for your message.


I have made you administrator so you can see everything. Thank you very much for you help.

Because the site is still running I have unpublished the compojoom component. I have yvcomment running and you can just unpublish it if you need to do that and publish compojoom. I would have done it myself, but I don't know when you will check this email, therefore I did not publish it. (hope you don't mind to do that)
Furthermore, can you check if everything works than, because I would like to import yvcomment to the Compojoom, which did not work earlier as well.

Thank you again!

Best wishes, Natasja

p.s. I did e-mail the username and password, but it says that it could not be delivered. Could you please delete the username and password after use. thank you

Hey Natasja,
Here is the thing - you are running php 5.3 . This is good But you'll need to change few things. First of all, since this is a production server you need to turn off the error/warning/notices reporting off. That is a must! It doesn't matter what website, if it is a production site it should not show any errors connected to php to the end user.

If you do this you'll see that ccomment will most probably start to work.

The ubb/emoticon libraries that we use are not written for php5.3 - they work on it, but they are not written for it and that is why you see messages such as deprecated function etc... If you disable the error reporting you won't see those anymore.

Once you disable the error reporting try compojoomComment again. If it is still not working, then I'll again look at the site

Daniel
P.S. The next version should not generate any warnings/notices with php5.3

Dear Daniel,

Thank you for your quick reply.
You say:

you need to turn off the error/warning/notices reporting off

Uhmm how do I do this ? Because I have no idea what this means
Thanks, after that I'll do what you suggest.

Best wishes, Natasja

Okay I might have found it.

Do you mean in 'Global configuration' than 'System' than 'Debug settings'? Because both, the Debug System and Debug Language is turned to 'No'.

Furthermore I have found in 'Plugin manager' the 'system - debug' which is enabled on 'yes', and the parameters are all to 'yes' and it is set in designer mode.
Display Profiling Information: Yes
Display SQL query log: Yes
Display memory usage: Yes
Display loaded language files: yes

Okay what should I do now?

Thanking you in advance.

Best wishes, Natasja

Nope, your are mixing the things

It depends how your server is configured.

In the global configuration go to server -> error reporting -> set this to none. If after that you still continue to see notices and warnings, then on your server you cannot do it this way. You'll have to contact your hosting and ask them to turn the error reporting for you off.

However on most hostings you have the option to turn this with a line in the .htaccess file. You should read the documentation for it, but first try the global config, perhaps it will work

Debug information is something completely different - that is what we developers use to try to optimize our extensions to run fewer db queries etc.

Cheers,
Daniel

Dear Daniel,

Thank you for your explanation. I have said what you suggested and I see less error reporting. Today or Tomorrow I'll change hosting services, so I'll check with the new hosting service what you said about the error reporting off on the server.
I'll let you know if it works, probably tomorrow.

Have a nice day/evening.

Greetz, Natasja

ok, see you tomorrow
Just remember - don't panic :D:D
Daniel

Hi Daniel,

just to let you know. I am still working with uploading to the new server, so I cannot check Compojoom. After that I'll come back to you. Hope you don't mind.

Greetings, Natasja

Whenever you are ready is fine
Cheers,
Daniel

Hi Daniel,

I am finally back. I just installed my site on the new server.
I have now installed compojoom again but I now get an error: 404 - An error has occurred. - component not found.

I have no idea what to do. At the moment my website is viewed on another domain due to moving issues. But I don't think that matter. the website is at the moment: www.natasjastorm.nl/administrator/index.php
Anyway, could you please help me and figure out what to do.
I made you administrator again. the password is: "******" And you probably remember your username

If not, just let me know!
Look forward to hear from you and thanking you in advance for your help!

Best wishes,
Natasja

Hey Tassie,
Please stop to post password and usernames on public viewable forums! This means that everyone can go and log in into your website.(we don't want this, right?) In the future use the personal messaging system or email.

So what do you mean with component not found???
young-adults.nl/index.php/young-adults/f...1142-prins-der-wrake

There it is I've turned the plugin on and the comments are there now
Daniel

P.S. Don't forget to clear your site cache when you make changes to your site

Hi Daniel,

Thanks for your quick reply. Well, I try to import the ywcomments, but it doesn't work. First I got this error, which now I don't see anymore. But now when I import the comments it says: Comments has been imported. Please verify the result below.
But I don't see anything. Could you check out what I am doing wrong. I would really like to import the comments and make use of your comment system

Well, I know I should not post password and username, but when I wanted to find you in the PM system, I did not know which username you use. Because I did not find your name.

Anyway, thanking you in advance for your help. Really appreciate it.
The link is: natasjastorm.nl/administrator/index.php where you can login with your password and username.

Best wishes,

Natasja

I went to compnents->yvcomment->list of comments-> and there I don't see any comments. So you don't have any comments in yvcomment, that is why the import function in compojoomComment shows you 0 comments.

Hi Daniel,

That is strange. Maybe something went wrong during the import process. I have just reinstalled the database of this morning. I have checked ywcomment list, and I see a list of all the comments again. "List of Comments" is where all the current comments are. "List of Comments Type 2" is empty. Don't know why it is the second is there, anyway

Could you please import the comments again from ywcomment. Because I might do something wrong Maybe the list of comments disappeared when I imported everything.

Thanking you in advance for your help.

Best wishes, Natasja

p.s. I saw that your account was disabled It happened when I put the datebase back. Anyway. Now your username and password are the ones that I sent you in the PM and you can log in now.

Sorry for the problem.

Look forward to hear from you.

Best wishes, Natasja

Hey Tassie,
I'll need to look at your database. Can you provide me with phpmyadmin access?

Looking at the import screen I see that you have tables that don't have any prefix, tables that have a prefix etc. I guess that this is the reason for the failure. Most probably the data is saved in a table that we not expect to find the comments in due to those prefix mismatches.

Hi Daniel,

Thank you for your message again

I'll sent you a PM with the access. I am so thankful for all your help!

Best wishes, Natasja

This is the most crazy thing I've seen so far! Yvcomment has an option that saves the comments not in the yvcomment table, but in the jos_content table (this is where all your articles are saved!!!)

So I had to write a custom query to import your comments. here it is in case anyone else needs it in the future:
Now the comments are imported and you can see them here for example:
natasjastorm.nl/index.php/films/in-de-bi...riding-hood#JOSC_TOP

I think that this should be all!

actually, let me improve something. I'll disable the comments for few more minutes.