Recent
Categories
Tags
Users
View Replies (3)

Resolved ccomment issue on mobile devices

  1. Issue
  1. noojum
    noojum
  3. Bugs
  4. Friday, 27 January 2023
  5.  Subscribe via email
Hello
I installed your Ccomment component, but I noticed that it has a bug in mobile devices. my website opens articles in a popup page. In PC, your component is working on this popup page and there is no problem.
But in mobile phones and touch devices, none of the input fields work (forms I mean). In facts Forms works with mouse click but not with finger touch.
Please check the problem yourself on this site to better understand what I mean:
http://test6.harfrooz.com
Please advise how can I fix this problem?
Responses (3)
noojum
noojum
Accepted Answer Pending Moderation
somebody please answer. waiting for your reply and solution.
  1. more than a month ago
  2. Bugs
  3. # 1
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Hi, if you go to https://demo.compojoom.com you'll notice that the comment system works just fine on mobile.

I have no clue why the way you've done it with a popup doesn't work, but since it works on a default joomla installation - there must be some incompatibility with the software you use. Most probably you'll have to do some modifications either to the comment system or to the pop-up software. That is out of the scope of support.

You'll have to figure it out.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 2
noojum
noojum
Accepted Answer Pending Moderation
Hi. Thanks for your reply.
Yes, I know it need some modifications and that's why I contacted you in here. I was hopeful your developer team my know a simple solution to fix this issue. It shouldn't be a complicated matter for sure, but I don't have a programming knowledge to find this issue by myself. :( I'll be really thankful if you just ask about this from your design team and forward me their opinion.
  1. more than a month ago
  2. Bugs
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Powered by EasyDiscuss for Joomla!