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Resolved Error: "A backend database error has occurred."

  1. Mario
    Mario
  3. CMC - Mailchimp for Joomla!
  4. Tuesday, 14 January 2014
  5.  Subscribe via email
Hello,
This is a great plugin and have had it working great so far.

In testing, I am able to subscribe to my MailChimp list without issues but once in a while, a subscriber will get the message that says, "A backend database error has occurred. Please try again later or report the issue." The subscription will still go through. Is there any way to get rid of this message?

I've provided a screen shot. I'm running Joomla 3.1.5

Thanks!

Mario
Responses (2)
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Is this message something that one can reproduce? Is it happening all the time or just from time to time. Are you on good hosting?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Mario
Mario
Accepted Answer Pending Moderation
Thanks for the reply.

The error happens at random times. I had tested it 3 times and did not receive the error and 2 other users each got the error when they tried it.

I host my own server and everything seems good on it. No other errors to speak of.

Mario
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
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