Mandatory information about my setup:
Have I searched the tickets before posting? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes, all of it
Joomla! version: (2.5)
PHP version: (unknown)
MySQL version: (unknown)
Hotspots version: (Professional)
Direct link to the page that shows the issue: (I can add this after I talk to my developer)
Description of my issue:
I am working with a Joomla developer and he is installing HotSpots Pro edition.
During the installation, though, once the module has been installed and enabled, on the page that should show the map, these errors occur:
Warning: require_once(__DIR__/helper.php) [function.require-once]: failed to open stream: No such file or directory in /home3/eslrok/public_html/eslrok/modules/mod_hotspots_list/mod_hotspots_list.php on line 14
Fatal error: require_once() [function.require]: Failed opening required '__DIR__/helper.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home3/eslrok/public_html/eslrok/modules/mod_hotspots_list/mod_hotspots_list.php on line 14
I really want to get HotSpots working properly: can you please advise as to what the problem is? You can contact me on the email address I registered with, and I can then give you my web developer's contact information. I can redirect any technical questions to my developer, I'm sure there's a bunch of things you need to know to work out why this error is occurring. Please don't hesitate to ask.
Thanks so much for your time and assistance.
Best,
Ben