1. Lennart
  2. Bugs
  3. Monday, 06 May 2013
  4.  Subscribe via email
See: http://staging.bclandegem.be/index.php/jeugd/1-test-artikel#!/ccomment
They load forever...

It also isn't possible to add a comment. Saving... and freezes there.
Responses (15)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Go to the settings for com_content -> edit them and select a moderator group -> save. After that it should work.

Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 1
Accepted Answer Pending Moderation
Ow, that was really stupid of me.. Looking for it since Saturday. Thanks!
  1. more than a month ago
  2. Bugs
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Well, this actually should not happen. Did you install ccomment beta1 previously or is this a clean installation?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 3
Accepted Answer Pending Moderation
It's a clean installation.
  1. more than a month ago
  2. Bugs
  3. # 4
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
That is really interesting then. I don't understand why I am unable to reproduce this problem :(
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 5
Accepted Answer Pending Moderation
this happened to me as well just now. i downloaded and installed the free version. when i tried my first comment, it just hung as well. "Saving..." frozen. when i refreshed, there was no comment. i tried this comment as a non-registered user. When i logged in as superadmin afterwards and posted a comment, it worked with no problems. now for some reason, i can comment as a non-registered user without a problem as well. does the first comment have to be from a registered user?

btw, for some reason, i get email notifications to my superadmin now of comments posted even though i didnt click on the email notification button. notify moderator is set to no in backend.
  1. more than a month ago
  2. Bugs
  3. # 6
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
@Kevin do you have "content creator moderator" option set to yes?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 7
Accepted Answer Pending Moderation
@Kevin do you have "content creator moderator" option set to yes?


the 'content creator moderator' option was set to 'no'.

i did some more test comments and realize that after i write a comment, its is fine and no email notification is sent. however, whenever i refresh the article page, the comment notifications are sent to me on comments created since last page refresh.

i am using my localhost site now for ccomment and j2.5.9. I have only installed this component, community builder and jcomment component on the site.
  1. more than a month ago
  2. Bugs
  3. # 8
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Yes, that is the way it works if you haven't configured a cronjob for the mails. Look in the global options.

What does the mail look like? Is it a mail for the moderator or is it just a normal mail that tells you that there is a new comment?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 9
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 10
Accepted Answer Pending Moderation
Yes, that is the way it works if you haven't configured a cronjob for the mails. Look in the global options.

What does the mail look like? Is it a mail for the moderator or is it just a normal mail that tells you that there is a new comment?


Hi Daniel,

pls see attached image for the email notification i got.
i also attach copy of the settings.

i dont see anything in the global config settings with respect to mail.
  1. more than a month ago
  2. Bugs
  3. # 11
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
From the email that you received it seems that you've placed a comment, have clicked the "notify" button and have provided your e-mail address. (you can check to see if this is the case in the backend) - on the manage comments page you should be able to see who has selected the notify option and who hasn't.

When you go to CComment-> Settings -> you have an options button -> this is the global config. The config that you've made a screenshot of is the plugin config :)
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 12
Accepted Answer Pending Moderation
From the email that you received it seems that you've placed a comment, have clicked the "notify" button and have provided your e-mail address. (you can check to see if this is the case in the backend) - on the manage comments page you should be able to see who has selected the notify option and who hasn't.

When you go to CComment-> Settings -> you have an options button -> this is the global config. The config that you've made a screenshot of is the plugin config :)


thanks Daniel. pls see screen shots. it looks like notify is on but i never checked it on when posting comments nor ever provided email addresses. even non registered user comments seemed like notify has been checked on.
  1. more than a month ago
  2. Bugs
  3. # 13
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Are you using rc1 or a beta version? Please update to the latest RC.
If you are using the RC I would need to have a look at your site to debug this. I'm out of ideas right now.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 14
Accepted Answer Pending Moderation
i am using 5.0rc1. the site is local now. i guess we can address this when i upload it to live site. thanks for the assistance.
  1. more than a month ago
  2. Bugs
  3. # 15
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