1. Kent Morrison
  2. Bug report
  3. Monday, 05 October 2020
  4.  Subscribe via email
Greetings !
I am attempting to update a site with your HotSPots PRO (love it !) from Hotspots Professional 5.4.12
to current An updated version of Hotspots Professional (5.4.14) is available for installation.

I am getting this error when I try to put the update code into the Options/Live Update Settings:

"Error
Invalid field: Api key "

When I look at my account, my subscription is current and my account shows this:
---
Your Download Id
In order to use the Joomla Live Update feature in our extensions, copy the below Id and add it to your component options.

---

Am I doing it wrong ?

Please let me know...
THnx
Kent Morrison

PS: here is site software status update info:
PHP Built On Linux vps.moody-vobis.com 3.10.0-1127.10.1.el7.x86_64 #1 SMP Wed Jun 3 14:28:03 UTC 2020 x86_64
Database Type mysql
Database Version 5.5.5-10.2.33-MariaDB
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.3.22
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.9.20 Stable [ Amani ] 14-July-2020 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
Responses (1)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Matukio for Joomla 4
Hello Yves, Long time no see... I am still using everyday your fantastic M...
8 Replies
Posted on Thursday, 16 September 2021
  • New
  • Drupal 6 "Book" hierarchy handling in CM
    I didn't see a CMigrator category? This is a pre-sales question: First: My Dr...
    3 Replies
    Posted on Sunday, 12 September 2021
  • New
    • #cmigrator
    • #drupal
    • #book format
    • #hierarchy
    JRequest" not found
    what can i do ?...
    0 Replies
    Posted on Thursday, 16 September 2021
  • New
  • Help in Issue please =)
    Dear hotspots: I write because in backend dashboard appears an error Noti...
    3 Replies
    Posted on Monday, 06 September 2021
  • Resolved
  • problem of the matukio-search plugin with latest J
    we updated to the latest Joomla version 3.9.25 recently. there seems to be a pro...
    6 Replies
    Posted on Sunday, 07 March 2021
  • Resolved