1. Robert
  2. CMC - Mailchimp for Joomla!
  3. Wednesday, 27 June 2018
  4.  Subscribe via email
I cannot get the User Registration Plugin to work. I receive the following error, no matter how I adjust the settings.
COM_CMC_SUBSCRIBE_FAILED 400: The resource submitted could not be validated. For field-specific details, see the 'errors' array.


I receive the error when editing a profile both front end and back end. In the plugin the list is selected, the required fields are selected under fields. When editing, I check the box and enter an email address.

I have tried leaving fields blank and using the field mapping for email (the only required field), and receive the same error.

I have added the module selecting the list and attempting to select the field and use a field mapping. Under fields in the module, email shows as COM_CMC_EMAIL*. If this is selected I can get the module to allow me to subscribe and unsubscribe. I cannot get the first or last name fields to map when using the email in fields.

With the module on the page and the plugin enabled. When I am subscribed, it shows on the plugin when editing. I am unable to unsubscribe from the plugin.

I am not sure if this is a compatibility problem with other plugins, but I have disabled everything one at a time to troubleshoot with no change in the results.
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
0
Votes
Undo
In the registration plugin you have the same settings as in the module. Make sure that you select all required fields in the registration plugin. It sounds like you are missing fields.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
Focusing on just the plugin (module disabled), and only the fields, not the field mappings.
-Mailchimp only has EMAIL as a field on the list, first name and last name are not listed.
-List is sync'd into CMC in Joomla.
-CMC user plugin in Joomla only shows Email as an option in the Fields pick list.
-Joomla front end, user edits profile, the box is checked for Newsletter and an email entered. When saving the profile I receive the "COM_CMC_SUBSCRIBE_FAILED 400: The resource submitted could not be validated. For field-specific details, see the 'errors' array." error.
-In the plugin, if I select email as a field and do a mapping for FNAME and LName, I can edit the profile, enter the email and it will save/subscribe. But First name and Last Name are not passed through the field mapping (They dont seem to exist anywhere except for the manual field mapping.
-Unsubscribe or un-checking the newsletter box does not seem to work either.

Everything appears as though it is not linking properly or passing fields correctly.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
0
Votes
Undo
Hey Robert,
Sorry, but I'm not really understanding this. If you only have email on the list - why are doing a field mapping on first-name, last-name? the only thing you should do a field mappign for would be the email?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Last questions

Invisible Re-captcha not working
Hello, Noticed when switching to the invisible Google re-captcha option Hotsp...
8 Replies
Posted on Thursday, 05 September 2019
Gestaffelte Gebühren werden im Export nicht angeze
Hallo Auf meiner Seite habe ich 4 verschiedene Events. Bei 2 habe ich individue...
2 Replies
Posted on Tuesday, 15 October 2019
  • New
  • Download booking does not work
    I tried to download a booking, and got a pdf error. Resulted in error:...
    5 Replies
    Posted on Thursday, 10 October 2019
  • New
    • #2.5
    Where is the Location Image used?
    Hello, When configuring an event location, I can optionally upload a location...
    2 Replies
    Posted on Wednesday, 09 October 2019
  • New
  • Change Map Height for Mobile Devices
    Hi! I would like to know if there is a way to change the height of the map for ...
    24 Replies
    Posted on Friday, 12 December 2014