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Resolved Sync of users to Mailchimp

  1. Issue
  1. Ton Kemp
    Ton Kemp
  3. CMC - Mailchimp for Joomla!
  4. Wednesday, 03 June 2020
  5.  Subscribe via email
Hi,
I am having trouble with syncing my joomla users with Mailchimp.
Currently I have 478 users in Joomla, that used to be more.
Now when I sync the users, I expect CMC to delete users in Mailchimp, as they were deleted from Joomla.
But I find 494 subscribers in Mailchimp... How do i get the sync right??
Thanx
ton
Responses (1)
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Hey Ton,

Well, the problem is if you delete the user in Joomla - the next time you run the sync we don't have that user and our query to load users would just fetch the existing users. It won't delete any old users as it doesn't know they were deleted.

Regards,
Daniel
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  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
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