1. Ton Kemp
  2. CMC - Mailchimp for Joomla!
  3. Wednesday, 03 June 2020
  4.  Subscribe via email
Hi,
I am having trouble with syncing my joomla users with Mailchimp.
Currently I have 478 users in Joomla, that used to be more.
Now when I sync the users, I expect CMC to delete users in Mailchimp, as they were deleted from Joomla.
But I find 494 subscribers in Mailchimp... How do i get the sync right??
Thanx
ton
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
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Hey Ton,

Well, the problem is if you delete the user in Joomla - the next time you run the sync we don't have that user and our query to load users would just fetch the existing users. It won't delete any old users as it doesn't know they were deleted.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
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