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Resolved New lists won't synchronize

  1. Issue
  1. Christian Jull
    Christian Jull
  3. CMC - Mailchimp for Joomla!
  4. Thursday, 10 May 2018
  5.  Subscribe via email
I am having problems synchronizing mailing lists on a couple of sites.

Both the API key and webhook are in place. The webhook communicates from MailChimp. The list appears in CMC when 'List Synchronization' is clicked.

However, when the list is ticked and 'Synchonize' clicked it displays
We are going to sync the list(s): "". We'll start with "".


This happens on two sites.
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Responses (4)
Christian Jull
Christian Jull
Accepted Answer Pending Moderation
I appreciate that this is a free extension and therefore probably not very high priority, but it would be nice to get a reply given that this forum is the only access to support. There is also another topic in this section (about GDPR) awaiting a response. I like this extension and the fact that it integrates into Matukio (which I have a current licence for) and really don't want to be forced to look for an alternative.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Hey Christian,

Without access to your backend and most probably ftp for debuggin I can't tell you why the extension is not working.

I can tell you that I just tested it with our lists and the synchronization is working just fine.#
Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Christian Jull
Christian Jull
Accepted Answer Pending Moderation
Site and FTP details added.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 3
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
What are you doing exactly? I clicked on list synchronization, selected one of your list - hit synchronize and the list was synchroniezd?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 4
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