Recent
Categories
Tags
Users
View Replies (4)

Resolved Komento email cronjob not working after upgrade

  1. jan
    jan
  3. Bugs
  4. Sunday, 26 July 2015
  5.  Subscribe via email
Hello,
we'd just upgraded to the last version, all mails are sent correctly, only Komento cannot do it, on cron job page we get joomla smtp connection error :
JMail::Send failed: "Impossible de connecter par SMTP".

when we disable the cmandrill plugin we dont get this error !
Responses (4)
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Hey Jan,
Have you properly configured your stmp settings in Joomla's global config? When we can't send the mail with cmandrill we push through the default joomla config. In your case the error seems to be coming from there. So check the settings.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 1
jan
jan
Accepted Answer Pending Moderation
Thank you Daniel,
all other extensions are sending mail correctly (easysocial for example or jreviews), the unique extension wichs not working is Komento (cron url)
its strange not ?
  1. more than a month ago
  2. Bugs
  3. # 2
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Are your smtp settings in joomla's global config correct?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 3
jan
jan
Accepted Answer Pending Moderation
Hi,
the issue is resolved, the api key was off, i'd checked it in the cmandrill options.

Thank you :)
  1. more than a month ago
  2. Bugs
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
or Ask a Question

Last questions

BERGER Vincent
BERGER Vincent
CB integration
Yeah it porbably was a fluke but the issue we are still having is as follow: ...
0 Replies
Posted on Friday, 03 February 2023
  • New
    • Emmanuel Orban de Xivry
    Emmanuel Orban de Xivry
    possibilities of payment
    I'll be happy to renew my subscription but can't and won't use Paypal. Do you ...
    3 Replies
    Posted on Thursday, 02 February 2023
  • New
    • Lydia Borgers
    Lydia Borgers
    Class "JModel" not found nach Update auf
    Nach dem Update auf Joomla 4 kann ich die Matukio Komponente zwar aufrufen aber ...
    3 Replies
    Posted on Thursday, 02 February 2023
  • Resolved
  • New
    • BERGER Vincent
    BERGER Vincent
    CB User location not copied to hotspots table
    HI, I'm having an issue where the CB plugin is not writing the data to the ho...
    4 Replies
    Posted on Thursday, 26 January 2023
  • Resolved
  • New
    • Carol Jones
    Carol Jones
    Submission form doesn't send data to database or w
    I don't know if this is a bug, but the submission form all of a sudden, maybe af...
    14 Replies
    Posted on Monday, 23 January 2023
    • #custom fields
    • #submission form,