1. jan
  2. Bugs
  3. Sunday, 26 July 2015
  4.  Subscribe via email
Hello,
we'd just upgraded to the last version, all mails are sent correctly, only Komento cannot do it, on cron job page we get joomla smtp connection error :
JMail::Send failed: "Impossible de connecter par SMTP".

when we disable the cmandrill plugin we dont get this error !
Responses (4)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Jan,
Have you properly configured your stmp settings in Joomla's global config? When we can't send the mail with cmandrill we push through the default joomla config. In your case the error seems to be coming from there. So check the settings.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 1
Accepted Answer Pending Moderation
Thank you Daniel,
all other extensions are sending mail correctly (easysocial for example or jreviews), the unique extension wichs not working is Komento (cron url)
its strange not ?
  1. more than a month ago
  2. Bugs
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Are your smtp settings in joomla's global config correct?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 3
Accepted Answer Pending Moderation
Hi,
the issue is resolved, the api key was off, i'd checked it in the cmandrill options.

Thank you :)
  1. more than a month ago
  2. Bugs
  3. # 4
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