1. Danny
  2. Bugs
  3. Thursday, 09 August 2012
  4.  Subscribe via email
i get this instead of thank you message after entering email to subscribe

{"html":"saved","error":false}

what is the Webhooks key??

is it the list id number you want ... i looked for the webhook url key which does not exist !!! please specify the webhook id in the description

Thank you
Responses (14)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Danny,
Does our documentation help for the webhook key?
Basically - you have to think of a word to enter in the field and then you copy the address from the adjacent field and paste it in mailchimp. (we will make this easier with the next release).

About the error - I presume you get this in the module - have you made the first list sync?

Cheers,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 1
Accepted Answer Pending Moderation
the documentation is hard to follow ... what word loll

for the error yes it is the module

i am using joomla 2.5.6
  1. more than a month ago
  2. Bugs
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Danny,
Sorry, but I have troubles following you. So what have you done right now? Can you explain to us how you configured the component, step by step?
the documentation is hard to follow - doesn't help me. Tell me what is hard in the documentation and I'll try to fix it.
You are giving me too little information to be able to assist you with that.
Cheers,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 3
Accepted Answer Pending Moderation
Sorry for not being clear on the problems i am having

i started of by installing the component which installed the module

i went in the component's options to configure it

i entered the mailchimp API key which is located in My account API Keys & Authorized Apps on mailchimp.com

For the webhooks key i entered the listID number there because the documentation was not clear on what to enter there ... i don't think this was the right thing to put! i copied the adjacent field with the Webhooks URL (callback URL probably) and pasted it in List -->View-->List Tools-->Webhooks

After this i did my first list sync in the menu list in the component in joomla

i saw that my list had appeared ... so i went in the module configured it so list would match my list in my component letf everything as it was and tested it and after entering my email to subscribe i get the message {"html":"saved","error":false} it's like if the module is not processing the thank you message properly i havn't tested the update message yet i will tell you if it works in 5 minutes

hope this helps
  1. more than a month ago
  2. Bugs
  3. # 4
Accepted Answer Pending Moderation
i get this message for the update ... {"html":"updated","error":false} this is when i try to subscribe the the newsletter with the same email as when i registered
  1. more than a month ago
  2. Bugs
  3. # 5
Accepted Answer Pending Moderation
you can check this for yourself @ https://duclostoys.com/
  1. more than a month ago
  2. Bugs
  3. # 6
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Danny,
Thank you for the link!
Now I know what is wrong on your site.
You see the module works with ajax -> you are not supposed to be send on the screen where you are sent...

You have a javascript error on your page and that is why the javascript in our module is braking...

I see that at the bottom of the site you include jquery - but you include it (or the module, or component that icludes it) without .noConflict mode. This causes other script on the page to not function properly.

My advise here would be to use the chrome inspector or to install firebug for firefox and look at the console ouput. You should see 0 error messages. Once you achieve it -> the module should work properly.

Kind regards,
Daniel

P.S. Here a little more information on noConflict mode: http://docs.jquery.com/Using_jQuery_with_Other_Libraries
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 7
Accepted Answer Pending Moderation
can you check now i disabled some useless plugins ... but now i get the ajaxloader but no message .. i used chrome inspect element to see if i had any javascript errors and i have none
  1. more than a month ago
  2. Bugs
  3. # 8
Accepted Answer Pending Moderation
i got it woohoooo do not use with scriptmerge
  1. more than a month ago
  2. Bugs
  3. # 9
Accepted Answer Pending Moderation
it keeps on adding the same email ... it should tell me this message if i am already subscribed "You were already subscribed to this list. Your settings have been updated. Thank you!"
  1. more than a month ago
  2. Bugs
  3. # 10
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Have you confirmed the subscription? If you haven't confirmed it - mailchimp tells us that you are not registered and we add the email again in the database.

Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 11
Accepted Answer Pending Moderation
yes i have .. but its ok i changed module i use mailchimp sigup module instead
  1. more than a month ago
  2. Bugs
  3. # 12
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Naaah, that is not ok. If there is a bug it should be fixed" According to my check we only add the user once! So I would really like to know why it is being added several times on your server.

Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 13
Accepted Answer Pending Moderation
i don't know wy thats why im asking you
  1. more than a month ago
  2. Bugs
  3. # 14
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Last questions

How to close commenting on an article?
I've installed CComment Core on Joomla 4. I just can't seem to find out how to c...
0 Replies
Posted on Sunday, 05 December 2021
  • New
    • #CComment
    Trying to override default_form.php in Joomla 4 bu
    I've installed CComment Core on my Joomla 4 site. Looks good so far, except for ...
    1 Replies
    Posted on Thursday, 02 December 2021
  • Resolved
  • New
  • Cant save Hotspot global settings
    Using Joomla 4.0.2 and Yootheme installed. After installing Hotspot Core success...
    5 Replies
    Posted on Saturday, 23 October 2021
    • #hotspot
    • #hotspots core
    • #joomla 4
    How much do you take to develop a plugin to displa
    Hello, I have a site with Hotspots Pro 6 installed. How much do you take to ...
    2 Replies
    Posted on Wednesday, 24 November 2021
    • #hotspots pro
    Installing Compojoom
    Hi, I just bought the Matukio Events and tried to install the extension via Comp...
    11 Replies
    Posted on Sunday, 28 November 2021
  • New