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Resolved Empty comment fields

  1. Tom
    Tom
  3. Bugs
  4. Wednesday, 31 August 2016
  5.  Subscribe via email
Hi,
could you please help. CComments stopped working after Joomla update. That's what it's showing now:

http://ruaussie.com/images/comments.jpg

What that might possibly be?
Example of the page: http://ruaussie.com/other-animals
Responses (5)
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
since this seems to be a rockttheme template, tehn it is most probably a rocketthem plugin that you've installed. Disable the rockettheme plugins that you have till the comment system starts to work, then enable them one by one till it breaks again. Then you'll know which plugin exactly does that. I don't remember the name of the plugin, but once you know which one it is - go in it and there was a "legacy support" setting in it. Enable/disable it and the comment system will most probably work again after that.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 1
Tom
Tom
Accepted Answer Pending Moderation
Thanks a lot, Daniel! I'll try that.
  1. more than a month ago
  2. Bugs
  3. # 2
Tom
Tom
Accepted Answer Pending Moderation
It was RokBox plugin. Thanks again!
  1. more than a month ago
  2. Bugs
  3. # 3
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
So, does it have a legacy support option, or am I mixing things up?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 4
Tom
Tom
Accepted Answer Pending Moderation
No, there's no such option. There are no options at all :)
I just uninstalled the most recent version and installed a previous one instead.
  1. more than a month ago
  2. Bugs
  3. # 5
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