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TOPIC: Komento email cronjob not working after upgrade

Komento email cronjob not working after upgrade 2 years 2 months ago #31684

  • jan
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Hello,
we'd just upgraded to the last version, all mails are sent correctly, only Komento cannot do it, on cron job page we get joomla smtp connection error :
JMail::Send failed: "Impossible de connecter par SMTP".

when we disable the cmandrill plugin we dont get this error !

Komento email cronjob not working after upgrade 2 years 2 months ago #31699

  • Daniel Dimitrov
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Hey Jan,
Have you properly configured your stmp settings in Joomla's global config? When we can't send the mail with cmandrill we push through the default joomla config. In your case the error seems to be coming from there. So check the settings.

Regards,
Daniel

Komento email cronjob not working after upgrade 2 years 2 months ago #31709

  • jan
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Thank you Daniel,
all other extensions are sending mail correctly (easysocial for example or jreviews), the unique extension wichs not working is Komento (cron url)
its strange not ?

Komento email cronjob not working after upgrade 2 years 2 months ago #31710

  • Daniel Dimitrov
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Are your smtp settings in joomla's global config correct?
The following user(s) said Thank You: jan

Komento email cronjob not working after upgrade 2 years 2 months ago #31713

  • jan
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Hi,
the issue is resolved, the api key was off, i'd checked it in the cmandrill options.

Thank you :)
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